![]() The stages of this waterfall are analyzing system requirements, making system design, implementing system, testing and operating and maintaining system. This research uses the waterfall system development method. ![]() This study aims to create an information system that implements operational CRM methods so that customers can make product purchases as desired by accessing the Distro Channel website. This becomes less effective in terms of time and it can result in a greater risk of losing customers. Efforts to get new entrants depend on the participation of old customers to spread information about the Distro Channel to other prospective customers. At this time, Distro Channel only markets its products around Pabuaran. Distro Channel is located on Jalan Raya Letjend S Parman, Pabuaran Cirebon.
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